Booking Policy

Enquiry and quotation

Every journey starts with an enquiry — through the website form, WhatsApp, phone or email. We respond with a suggested plan and a clear written quotation based on your date, route, duration, vehicle and group size.

There is no obligation at the quotation stage, and we will tell you honestly if a shorter duration or different vehicle suits your plan better.

Confirmation

To confirm, we ask for written acceptance of the quotation and, for multi-day tours or peak-season dates, an advance payment. The balance is payable as stated in your confirmation — typically to the driver or by transfer before or during the journey.

Before travel

Ahead of your travel date we share the driver's details and pickup time. For airport and railway transfers we track reasonable delays and adjust pickup timing accordingly.

During travel

Your driver manages the day's logistics. Any change you want mid-journey — an extra stop, a skipped site, a slower morning — can usually be accommodated; changes that add significant distance or days are re-quoted transparently.